NYU COVID Testing
- Where do I pick-up my kit?
- Why does binx ask me my “sex assigned at birth” as part of the registration process?
- What email address should I use when I am registering my kit?
- My roommate/friend and I might have switched kits. Is that a problem?
- Once I collect my sample, how long do I have to bring it to a drop box?
- How long does it take to collect my sample?
- How do I set my notification preferences?
- How often do I have to get tested?
- How do I collect my sample?
- When I get to the “Activate Box” page, it says "we can't create an account for you at this time". What do I do?
- How do I contact binx?
- Does binx or NYU provide antibody testing?
- What does the COVID-19 test measure?
- I want to collect my saliva sample but I just ate, drank, smoked or chewed gum in the last 30-minutes. What should I do?
- I forgot my username or password, what should I do?
- How do I log-in to my patient dashboard?
- How do I activate my kit?
- I tested negative but am experiencing symptoms. What should I do?
- If I test positive, what do I have to do?
- Do I have to pay for the tests?
- I lost my kit, what should I do?
- Why do I have to get tested?
- I have trouble remembering to collect my kit or complete it. Do you have any recommendations for me?
- How do I get my results?
- The top to my saliva collection kit won’t close properly, what should I do?
- I spilled the stabilizing liquid, what should I do?
- Where can I find my activation code?
- How do I login to my account?
- Can I pick up one day and return another day or does it have to be the same day?
- Can I take the saliva test instead of the nasal test?