I spilled the stabilizing liquid. What should I do? January 10, 2021 16:38 Updated Please discard the kit, contact us at firstname.lastname@example.org, and include your email address and order number. Related articles Can I pick up my test on one day and return it on another day? How long does it take to collect my sample? How do I get my results? My roommate/friend and I might have switched kits. Is that a problem? I tested negative but I am experiencing symptoms. What should I do?