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NYU COVID-19 Testing
NYU COVID-19 Testing
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35 articles in this collection
Written by
binx
How to mail back a test kit
Please read below on how to mail a test kit back yourself
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Written by
binx
Updated over a week ago
Can I pick up a test on a Friday when the following Monday is my week?
You can pick-up your test in the prior week
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Written by
binx
Updated over a week ago
Can I take the saliva test instead of the nasal test?
Ongoing testing will be saliva only
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Written by
binx
Updated over a week ago
Can I pick up one day and return another day or does it have to be the same day?
You can pick up one day and return on another day.
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Written by
binx
Updated over a week ago
How do I view the status of another test?
Go to "My Account" and then click on "Orders" to view the status of all tests
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Written by
binx
Updated over a week ago
How do I login to my account?
Go to mybinxhealth.com/login
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Written by
binx
Updated over a week ago
Where can I find my activation code?
Check the barcode label on the tube!
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Written by
binx
Updated over a week ago
I spilled the stabilizing liquid, what should I do?
You will need to cancel your kit and pick-up a new one
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Written by
binx
Updated over a week ago
The top to my saliva collection kit won’t close properly, what should I do?
The top to my saliva collection kit won't shut tight
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Written by
binx
Updated over a week ago
How do I get my results?
Log-in to your patient dashboard to view your results
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Written by
binx
Updated over a week ago
I have trouble remembering to collect my kit or complete it. Do you have any recommendations for me?
Read below for some helpful tips to remember to test
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Written by
binx
Updated over a week ago
Why do I have to get tested?
Regular testing is an NYU requirement
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Written by
binx
Updated over a week ago
I lost my kit, what should I do?
Read below if you lost or misplaced your kit
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Written by
binx
Updated over a week ago
Do I have to pay for the tests?
Cost for testing is free when using the pick-up and drop-off locations
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Written by
binx
Updated over a week ago
If I test positive, what do I have to do?
It is important to follow all guidance for positive results
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Written by
binx
Updated over a week ago
I tested negative but am experiencing symptoms. What should I do?
You must notify the NYU COVID-19 Prevention & Response Team if you are experiencing symptoms
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Written by
binx
Updated over a week ago
How long does it take to get my results?
Results are available within 24-48 hours after the lab receives your sample
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Written by
binx
Updated over a week ago
My friends aren’t complying with the testing rules. What should I do?
Regular testing is a requirement
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Written by
binx
Updated over a week ago
Once I collect my sample, how long do I have to bring it to a drop box?
After you collect your sample, pack it up according to the instructions and drop if off at your designated location as soon as possible
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Written by
binx
Updated over a week ago
My roommate/friend and I might have switched kits. Is that a problem?
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Written by
binx
Updated over a week ago
What email address should I use when I am registering my kit?
Use your NETID@nyu.edu email address
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Written by
binx
Updated over a week ago
Why does binx ask me my “sex assigned at birth” as part of the registration process?
"Sex assigned at birth" is a laboratory required field
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Written by
binx
Updated over a week ago
Where do I pick-up my kit?
Where do I pick-up my kit?
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Written by
binx
Updated over a week ago
How often do I have to get tested?
Testing is required for NYU students, faculty, and staff
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Written by
binx
Updated over a week ago
How do I collect my sample?
Instructions can be found inside your test kit
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Written by
binx
Updated over a week ago
When I get to the “Activate Box” page, it says "we can't create an account for you at this time". What do I do?
Log-in to your account in order to activate your test
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Written by
binx
Updated over a week ago
How do I contact binx?
Contact us via chat, email, or phone
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Written by
binx
Updated over a week ago
Does binx or NYU provide antibody testing?
Antibody testing is not a part of campus testing programs
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Written by
binx
Updated over a week ago
What does the COVID-19 test measure?
If you have an active COVID-19 infection
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Written by
binx
Updated over a week ago
I want to collect my saliva sample but I just ate, drank, smoked or chewed gum in the last 30-minutes. What should I do?
Wait 30-minutes after eating, drinking, smoking, or shewing gum
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Written by
binx
Updated over a week ago
How long does it take to collect my sample?
It takes 2-10 minutes to collect your sample
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Written by
binx
Updated over a week ago
I forgot my username or password, what should I do?
How to reset your password
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Written by
binx
Updated over a week ago
How do I log-in to my patient dashboard?
Log-in to your patient portal to access your test results
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Written by
binx
Updated over a week ago
How do I set my notification preferences?
Email and text notifications
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Written by
binx
Updated over a week ago
How do I activate my kit?
Activate your test with your Order ID
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Written by
binx
Updated over a week ago