NYU COVID-19 Testing

How do I view the status of another test?

Go to "My Account" and then click on "Orders" to view the status of all tests

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Updated yesterday

How do I login to my account?

Go to mybinxhealth.com/login

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Updated this week

Where can I find my activation code?

Check the barcode label on the tube!

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Updated over a week ago

I spilled the stabilizing liquid, what should I do?

You will need to cancel your kit and pick-up a new one

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Updated over a week ago

The top to my saliva collection kit won’t close properly, what should I do?

The top to my saliva collection kit won't shut tight

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Updated over a week ago

How do I get my results?

Log-in to your patient dashboard to view your results

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Updated over a week ago

I have trouble remembering to collect my kit or complete it. Do you have any recommendations for me?

Read below for some helpful tips to remember to test

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Updated over a week ago

Why do I have to get tested?

Regular testing is an NYU requirement

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Updated over a week ago

I lost my kit, what should I do?

Read below if you lost or misplaced your kit

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Updated over a week ago

Do I have to pay for the tests?

Cost for testing is free when using the pick-up and drop-off locations

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Updated over a week ago

If I test positive, what do I have to do?

It is important to follow all guidance for positive results

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Updated this week

I tested negative but am experiencing symptoms. What should I do?

You must notify the NYU COVID-19 Prevention & Response Team if you are experiencing symptoms

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Updated over a week ago

How long does it take to get my results?

Results are available within 24-48 hours after the lab receives your sample

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Updated over a week ago

My friends aren’t complying with the testing rules. What should I do?

Regular testing is a requirement

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Updated over a week ago

Once I collect my sample, how long do I have to bring it to a drop box?

After you collect your sample, pack it up according to the instructions and drop if off at your designated location as soon as possible

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Updated over a week ago

My roommate/friend and I might have switched kits. Is that a problem?

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Updated over a week ago

What email address should I use when I am registering my kit?

Use your NETID@nyu.edu email address

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Updated over a week ago

Why does binx ask me my “sex assigned at birth” as part of the registration process?

"Sex assigned at birth" is a laboratory required field

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Updated over a week ago

Where do I pick-up my kit?

Where do I pick-up my kit?

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Updated over a week ago

How often do I have to get tested?

Testing is required for NYU students, faculty, and staff

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How do I collect my sample?

Instructions can be found inside your test kit

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Updated over a week ago

When I get to the “Activate Box” page, it says my code is invalid. What do I do?

Log-in to your account in order to activate your test

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Updated over a week ago

How do I contact binx?

Contact us via chat, email, or phone

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Updated over a week ago

Does binx or NYU provide antibody testing?

Antibody testing is not a part of campus testing programs

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Updated over a week ago

What does the COVID-19 test measure?

If you have an active COVID-19 infection

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Updated over a week ago

I want to collect my saliva sample but I just ate, drank, smoked or chewed gum in the last 30-minutes. What should I do?

Wait 30-minutes after eating, drinking, smoking, or shewing gum

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Updated over a week ago

How long does it take to collect my sample?

It takes 2-10 minutes to collect your sample

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I forgot my username or password, what should I do?

How to reset your password

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Updated over a week ago

How do I log-in to my patient dashboard?

Log-in to your patient portal to access your test results

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Updated over a week ago

How do I set my notification preferences?

Email and text notifications

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Updated over a week ago

How do I activate my kit?

Activate your test with your Order ID

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Updated over a week ago