FAQ

Will my insurance cover the cost of a binx at-home STI test?

binx does not currently accept insurance, but take a look at these resources that walk you through getting reimbursed for your purchase.

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Written by binx
Updated over a week ago

Can I have sex while taking a prescription for an STI?

If you're taking antibiotics for an STI (also known as an STD), it’s important to avoid sex until seven days after finishing your medicine.

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Written by binx
Updated over a week ago

Can men get an HPV test from binx?

We currently do not offer HPV screening for men as it is not recommended by the CDC.

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Written by binx
Updated over a week ago

How often should I get tested for STIs?

That depends on the type of sex you're having! In general, sexually active people should be tested for STIs about once a year.

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Written by binx
Updated over a week ago

I tried to place an order. It didn't go through so why do I see a charge on my credit card statement?

Don't worry, the line item should disappear in the next few days!

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Written by binx
Updated over a week ago

Why do you recommend I seek in-person care if I'm having STI symptoms?

A clinician should have the opportunity to asses and properly treat your symptoms regardless of your STI test results.

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Written by binx
Updated over a week ago

What's the difference between the at-home STI test and in-lab test options?

The difference is whether you complete your samples at-home or at a local lab after you order your test online.

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Written by binx
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Who are your clinicians?

We use a network of independent licensed clinicians.

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Written by binx
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If I test positive will I get treatment?

A licensed clinician from our dedicated team will call you to walk you through your results and help you set up a treatment plan.

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Written by binx
Updated over a week ago

So I bought a box, what now?

Your next step will be to log in to your account and activate your box.

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Written by binx
Updated over a week ago

What if I feel faint while doing my blood collection?

If you feel faint, make sure to lie down and stay hydrated.

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Written by binx
Updated over a week ago

Do I have to get my recommended box?

While your binx quiz result is based on medical guidelines, you can choose to purchase any binx box you'd like.

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Written by binx
Updated over a week ago

If I test positive for an STI can my partner(s) get treatment without getting tested?

Depending on where you live, your sexual contacts can get treatment for chlamydia quickly and conveniently if you've tested positive.

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Written by binx
Updated over a week ago

Do I need to wait a certain amount of time after potential exposure to an STI before I get tested?

The time necessary for the STI to appear on a test could take between one week to three months, depending on the infection.

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Written by binx
Updated over a week ago

How do I know if a binx test is for me?

Take our medically-guided quiz to learn which STIs are most appropriate for you to be tested for.

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Written by binx
Updated over a week ago

Why am I not being tested for all STDs?

Although it may seem desirable to get tested for as many STIs as possible, it is not always necessary or recommended.

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Written by binx
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How do I know what I should get tested for?

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Written by binx
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How can I view the binx website in other languages?

Installing the following extensions onto your web browser allows for automatic translation of the web page.

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Written by binx
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What should I do if I have symptoms?

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Written by binx
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Does the cost of the binx box cover the price of STI treatment?

Treatments can be prescribed by our clinicians but are currently paid for by you or your insurance, if applicable.

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Written by binx
Updated over a week ago

What should I do if I've been exposed to someone with an STI?

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Why can't I access herpes screening more easily?

Generally, the Centers for Disease Control (CDC) does not recommend herpes testing for people without symptoms.

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Written by binx
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How can I pay for my test box?

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Written by binx
Updated over a week ago

Why do you recommend I seek in-person care if I'm having STI symptoms?

If you're having symptoms, a clinician may recommend treatment regardless of your STI test results.

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Written by binx
Updated over a week ago

What test should I order if I'm trans or non-binary?

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Written by binx
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Is the package discreet?

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Written by binx
Updated over a week ago

How are these tests different from going to a doctor or clinic?

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Written by binx
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What about my partner(s)? Can they get tested?

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Written by binx
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How accurate are the tests?

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Written by binx
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Why do I need to activate my test box?

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Written by binx
Updated over a week ago

My test box never showed up. Can I get a new one?

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Written by binx
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How can I access my results?

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What are CLIA and CAP?

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Written by binx
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Does it hurt to take a sample?

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Written by binx
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I think I messed up my collection. What can I do?

I messed up.

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Written by binx
Updated over a week ago

What if I don't get enough blood but I've already used the lancets?

I think I messed up my collection!

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Written by binx
Updated over a week ago

Can I take a sample while I'm on my period?

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Written by binx
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Why do I need to wait 24 hours after having sex to collect my sample?

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Written by binx
Updated over a week ago

Will I need to stick a swab in my penis?

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Written by binx
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I don’t understand how to collect my sample. Is there someone I can talk to?

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Written by binx
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Do the tests expire?

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Written by binx
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How do I mail my test back?

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Written by binx
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Why do I have to wait at least an hour after last urinating before collecting my urine sample?

Can I pee before taking my sample?

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Written by binx
Updated over a week ago

I have a bleeding disorder - can I still use the finger prick?

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Written by binx
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How long will it take to get my results?

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Where can I find my results?

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What happens if I test positive?

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What happens if I test negative?

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Are my results confidential?

Your confidentiality and security is of upmost importance to us at binx.

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Written by binx
Updated over a week ago

Will my results be shared with my medical provider?

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Written by binx
Updated over a week ago

I have more questions. Is there a medical professional I can speak to?

Can I speak with a doctor?

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Written by binx
Updated over a week ago

What's the difference between an STD and an STI?

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Written by binx
Updated over a week ago

How often should I get tested?

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Written by binx
Updated over a week ago

Should I still see my doctor for my yearly exam?

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Written by binx
Updated over a week ago